October 2018 Vol.6 No.10

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Adamu IA
Miringa HU

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Original Research Article

Impact of library collections on user satisfaction in federal colleges of education in North-East, Nigeria

^*1Isyaku A. Adamu (CLN), ²Hauwa Musa Yunusa (CLN) and ³Aishatu H. U. Miringa (CLN)

¹ATBU library Bauchi,
²FCET Library, Gombe State
³College Librarian, Umar Ibn Ibrahim college of Education science and Technology, Bama, Borno state

*Corresponding Author’s E-mail: adisiyaku@yahoo.com

Accepted October 15, 2018

Abstract

Academic institutions of learning are attached with academic libraries to serve teaching and research needs of students and staff. These libraries serve two complementary purposes: to support the college curriculum, and to support research of the colleges and students. In process, the library plays a key role in the nation building process. Cullen (2001) noted that academic libraries today are facing their greatest challenge since the explosion in tertiary education and academic publishing the world over. The author further argued that the global digital revolution is affecting both the traditional forms of the creation, organization, and dissemination of knowledge and the world of tertiary education itself. Academic libraries should strive to survive and grow their user base focusing on meeting their users‟ expectations. Jayasundara (2008) in his paper notes that user perceptions and expectation studies have become one of the most popular studies in the area of service quality in many academic libraries. The user expectations and satisfaction has been used to determine the service quality which is been seen as critical for service organization to position themselves strongly in a competitive environment.

Keynote: Colleges of education, users, libraries and services