September 2020 Vol. 8 No.9

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Original Research Article

Pharmacists–Patients Relationship: Analysis from Indonesian Laws and Regulations

Gunawan Widjaja^1*, Hotmaria H. Sijabat², Rahayu Hartini³

¹Faculty of Public Health, Universitas Indonesia, Indonesia
²Faculty of Law, Universitas 17 Agustus 1945 Jakarta, Indonesia
³Faculty of Law, Universitas Muhammadiyah Malang, Indonesia

*Corresponding Author's Email: e-mail: widjaja_gunawan@yahoo.com
Phone: 628119691989

Received: 31 August 2020  I  Accepted: 21 September 2020  I  Published: 27 September 2020  I  Article ID: MRJMMS-20-138
Copyright © 2020 Author(s) retain the copyright of this article.
This article is published under the terms of the Creative Commons Attribution License 4.0.

Abstract

Pharmacists’ role in medication shifted from drug oriented to patient-oriented. Therefore, it is important to understand pharmacists-patients’ relationship. This research was aimed at explaining the legal relationship between pharmacists and patients and legal liabilities that arise from these legal relations. This research is normative legal research. It conducts a literature review to search the prevailing laws and regulations and explanation concerning pharmacy practice and pharmaceutical care in Indonesia. It uses secondary data which consist of primary legal sources, secondary legal sources, and tertiary legal sources. The collected data will be used to identify, explain, and understand the role of pharmacists in providing pharmaceutical care to patients, including the liability arisen from pharmacists–patients relation. The analysis will be conducted using content analysis as a qualitative approach. Results and discussion prove that there were two kinds of legal relationship existed between pharmacists and patients. First, is the non-contractual relationship established bylaws, and the second is the contractual relations created by pharmacists and patients. These two relations may co-exist in pharmaceutical care. It concludes that to know the legal liability of pharmacists to patients, understanding the nature of the legal relationship between pharmacists and patients become important.

Keywords: Pharmaceutical Care, Pharmacists Liability, Pharmacy Practice