February 2016 Vol. 4 No.2

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Wang C
Hsu W

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Original Research Article

Classroom Climate, Instrumental Help-Seeking Behaviour, and Learner Loyalty among Continuing Education Students

Wang, Cheng-Yen¹ and Hsu, Wan-Chen^2*

¹National Kaohsiung Normal University, Taiwan No.116, Heping 1st Rd., Lingya District, Kaohsiung, 80201 Taiwan
886-7-7172930 ext. 1010
²National Kaohsiung University of Applied Sciences, Taiwan No. 415 Chien-Kung Rd., Kaohsiung, 80778 Taiwan
886-7-3814526 ext. 2374

*Corresponding Author’s Email: wanchen@kuas.edu.tw

Accepted February 10, 2016

Abstract

This study examines instrumental help-seeking behaviour among adult continuing education students. A questionnaire concerning adult learning was administered to 785 students, and descriptive statistics and hierarchical linear modelling were used to analyze the data. The results revealed that instrumental help-seeking behaviour and classroom climate positively predicted learner loyalty, and that instrumental help-seeking behaviours played an intermediary role in the relationship between classroom climate and learner loyalty. Since instrumental help-seeking behaviour mediates the relationship between classroom climate and learner loyalty, schools should aim to promote instrumental help-seeking behaviours among students, while also striving to create a classroom climate conducive to fostering high levels of learner loyalty. Future research should be conducted to identify strategies that might influence learners’ instrumental help-seeking behaviours.

Keywords: Classroom climate, Continuing education students, Instrumental help-seeking behaviour, Learner loyalty