Original Research Article

Influence of job stress on employee performance in NGOs in Kenya: A case of compassion international

Oyoo M. O.

Jomo Kenyatta University of Agriculture and Technology

E-mail: okinyimark@yahoo.com

Accepted May 15, 2016

Abstract

This paper is aimed at determining the effect of stress on performance of employees. It is based on empirical research conducted on employees of compassion International assisted projects in Kenya. The objective of this research was two-fold: To determine factors that cause stress among employees in the NGO sector in Kenya and to explore whether these factors influence performance of employees in the NGO sector in Kenya positively or negatively. A sample of 123 employees taken from a population of 180 was used. Data was collected through questionnaires based on close-ended questions. Multiple Linear Regression technique was used to test the hypothesis. The results obtained from the data revealed that job stress has an influence on employee job performance with role conflict having an insignificant influence on job performance of employees while workload had a positive influence and monitory reward had a negative influence on employee job performance. Thus it was recommended that the employers of employees working in NGOs in Kenya should help manage their stress levels to a minimum. This could be achieved by conducting stress audits occasionally to gauge the stress levels of employee. Trainings on wellness programs may also be useful in helping the employees keep their stress levels to the minimum.

Keywords: Employee Performance, NGOs, Job Satisfaction, Job Stress