Original Research Article

Evaluation of Hotel Accessibility to People with Disability (PWD) on Wheelchair in Ondo City, Nigeria

Adegbola S. Adewale^1* and Aina Stella Oluwatoyin²

¹Wesley University Ondo, Department of Hospitality Management and Tourism
²Federal University Oye Ekiti, Department of Hospitality and Tourism Management

*Corresponding Author E-mail: adewale.adegbola@wesleyuni.edu.ng, books.adegbola@gmail.com

Received: 08 May 2023  I  Accepted: 26 May 2023  I  Published: 23 May 2023  I  Article ID: MRJASSH23011
Copyright © 2023 Author(s) retain the copyright of this article.
This article is published under the terms of the Creative Commons Attribution License 4.0.

Abstract

For everyone with disabilities who want to integrate fully into society at large, accessibility is crucial. Society and people's accessibility cannot be separated. This necessitates the need to evaluate the accessibility to people with disabilities (PWD) on wheelchairs in twenty-five selected hotels, which is about 70% of the hotels in Ondo City. This study illuminated how accessible the main entrance, bar, reception, restaurant, and room entrances are to PWD on wheelchair. Results show that 92%, 16% 40% and 72% of the main entrances, reception, bar and room entries of the selected hotels are accessible to PWD on wheelchairs while 8%, 64%, 18%, 56% and 20% are not accessible to PWD on wheelchairs. The Nigerian government has set strong regulations for public spaces, including hotels, taxis, and other establishments, to provide accessibility, amenities, and equal opportunities for people with disabilities. The Nigerian government should implement the disability law and engage in a public enlightenment campaign against discrimination, and hotel owners should be trained on the features that will enable accessibility to people with disability (PWD) in wheeelchair.

Keywords: Disability, Hotels, PWD and Accessibility